Privacy Policy

Jalan Infosystem Private Limited ("Jalan Infosystem", "Jalan", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of users of our mobile application ("Application", "App", or "Service").
This Privacy Policy explains how we collect, use, store, protect, and otherwise process information when you use our Application.
The Application is intended for authorized employees, representatives, field personnel, and other authorized users of Jalan Infosystem and is primarily designed to support internal business operations, field activities, employee movement verification, attendance, visit management, and related operational processes.
By using the Application and granting the required permissions, you acknowledge the practices described in this Privacy Policy.
 
1. Information We Collect
Depending on how you use the Application and the permissions you provide, we may collect the following information.
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1.1 Location Information
The Application may request access to your device's location, including precise location information obtained through GPS, Wi-Fi, cellular networks, or other location technologies.
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Location information may include:
•       Current latitude and longitude;
•       Approximate or precise geographic location;
•       Date and time associated with a location event;
•       Location information associated with an employee activity, visit, attendance, or other authorized business activity.
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1.2 Account and Employee Information
The Application may collect information required to identify and authenticate authorized users, such as:
•       Employee name;
•       Employee ID;
•       Official email address;
•       Mobile number;
•       Department;
•       Designation or role;
•       Login credentials or authentication information;
•       Organization or business-unit information.
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1.3 Device and Technical Information
The Application may collect limited technical information necessary to operate and secure the Application, such as:
•       Device type;
•       Operating system and version;
•       Application version;
•       Device identifiers where technically necessary;
•       IP address;
•       Crash or diagnostic information.
We do not use this information to create advertising profiles or to provide targeted advertising.
 
2. How We Use Location Information
Location information is collected only for legitimate internal business and operational purposes.
Depending on the features enabled for your account, location information may be used for purposes including:
•       Verifying employee attendance or presence at an authorized location;
•       Recording field visits;
•       Verifying that a scheduled business visit occurred;
•       Supporting field-force and employee operations;
•       Monitoring authorized business activities;
•       Associating an employee's field activity with a relevant business transaction or visit;
•       Maintaining operational records;
•       Improving the accuracy and reliability of internal business processes;
•       Investigating operational discrepancies, where necessary;
•       Supporting internal reporting and management processes.
The Application does not use your location information for advertising, marketing, selling personal information, or creating consumer advertising profiles.
 
3. Location Collection Is Purpose-Limited
We follow the principle of collecting only the information reasonably necessary for the Application's intended business purpose.
Your location information is not collected for unrelated purposes.
Where the Application requires location access, the Application will request the applicable device permission and explain the purpose for which location access is required.
Location services may be used only to the extent necessary for the relevant Application functionality and authorized business process.
Where technically possible, the Application will use the minimum location permission necessary for the relevant feature.
 
4. No Sale or Commercialization of Location Data
Jalan Infosystem does not sell, rent, lease, trade, or commercially monetize your location information.
Your location information is not collected for advertising purposes and is not used to build advertising profiles.
We do not sell employee location information to advertisers, data brokers, or other commercial entities.
 
5. Sharing of Information
We treat employee and user information as confidential.

5.1 Third-Party Sharing
We do not sell or share your location information with third parties for advertising, marketing, profiling, or commercial purposes.
Location information is intended to be used for Jalan Infosystem's authorized internal business operations.
We may disclose information only where reasonably necessary:
•       To authorized personnel within Jalan Infosystem;
•       To authorized administrators responsible for business operations;
•       Where required to provide or maintain the Application infrastructure;
•       Where required by applicable law, regulation, legal process, or government authority;
•       Where necessary to protect the rights, safety, security, or property of Jalan Infosystem, its employees, users, or others.
Any service provider that may process information on our behalf is expected to process such information only for authorized purposes and subject to appropriate contractual and security obligations.
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5.2 No Third-Party Advertising Sharing
We do not share employee location information with advertising networks, data brokers, or similar third parties for targeted advertising.
 
6. Data Storage and Retention
We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal and regulatory obligations, resolve disputes, maintain business records, and enforce our agreements.
Location information may be retained as part of the organization's operational records where necessary for:
•       Attendance verification;
•       Field visit records;
•       Business activity records;
•       Internal audits;
•       Operational reporting;
•       Compliance requirements;
•       Dispute resolution.
When information is no longer required for a legitimate business or legal purpose, it may be securely deleted, anonymized, or otherwise disposed of in accordance with our applicable data-retention practices.
 
7. Security of Your Information
We take reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.
Depending on the applicable system architecture, security measures may include:
•       Encryption of data during transmission;
•       Access controls;
•       Authentication mechanisms;
•       Role-based access to operational information;
•       Secure server infrastructure;
•       Monitoring and logging;
•       Regular security and software maintenance;
•       Restricted access to employee information.
However, no electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.
 
8. Location Permission
The Application requires access to location information only when location functionality is necessary for an authorized business process.
You control location permissions through your device's operating-system settings.
You may generally:
•       Allow location access;
•       Deny location access;
•       Change location permissions;
•       Disable location services.
If you deny or disable location access, certain Application features that require location information may not function properly.
For example, if a field visit or attendance process requires location verification, the relevant feature may be unavailable when location permission is disabled.
Apple and Android provide users with controls over application location permissions.
 
9. Background Location
If the Application requires location access while the Application is running in the background, such access will be used only where necessary for an authorized and disclosed business functionality.
Where background location access is not required for a feature, the Application will not request or use background location permission.
Any background location functionality will be implemented in accordance with applicable Google Play and Apple requirements.
Google Play treats device location as sensitive user data and requires developers to request the minimum scope necessary for the application's core functionality.
 
10. Employee and Authorized-User Use
This Application is intended primarily for authorized personnel associated with Jalan Infosystem.
If you use the Application as part of your employment, contractual relationship, or authorized business activity, certain information may be required for the Application and associated business processes to function.
Location information may therefore be processed for legitimate organizational purposes such as attendance, field visits, business activity verification, operational management, and related internal processes.
 
11. Children's Privacy
The Application is not intended for children.
The Application is designed for authorized employees, representatives, field personnel, and other authorized business users.
We do not knowingly collect personal information from children for purposes unrelated to the Application's intended business functionality.
If you believe that information relating to a child has been inadvertently provided through the Application, please contact us so that appropriate action can be taken.
 
12. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to:
•       Request information about how your personal data is processed;
•       Request access to certain personal information;
•       Request correction of inaccurate information;
•       Request deletion of information where legally applicable;
•       Withdraw or change device permissions;
•       Raise concerns regarding the processing of your information;
•       Request clarification regarding the use of your location information.
Some information may need to be retained where required by law, legitimate business requirements, contractual obligations, security requirements, or other lawful purposes.
 
13. Data Deletion Requests
If you want to request deletion of your personal information, you may contact us using the details provided below.
When we receive a valid deletion request, we will evaluate the request in accordance with applicable law and our legitimate business and legal requirements.
Where deletion is permitted and appropriate, we will take reasonable steps to delete or anonymize the applicable information.
Certain records may need to be retained where required by applicable law, regulatory obligations, legitimate business requirements, security purposes, or dispute resolution.
 
14. Third-Party Services and Infrastructure
The Application may rely on infrastructure, hosting, authentication, security, analytics, crash reporting, or other technical services required to operate and maintain the Application.
Where third-party service providers process information on our behalf, such processing is limited to the purposes necessary to provide or support the Application and is subject to appropriate security and confidentiality requirements.
We do not authorize such service providers to sell employee location information or use it for unrelated advertising purposes.
If the Application's implementation changes to introduce additional third-party services or SDKs that collect or process personal information, this Privacy Policy and the applicable app-store disclosures will be updated as necessary.
 
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
•       Application functionality;
•       Data-processing practices;
•       Security measures;
•       Legal or regulatory requirements;
•       Business operations.
When we make material changes, we may update the "Last Updated" date shown at the beginning of this Privacy Policy and, where appropriate, provide additional notice through the Application or other appropriate channels.
We encourage you to periodically review this Privacy Policy.
 
16. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us.
Jalan Infosystem Private Limited

Registered Office:
Unit 005 & 006, Ground Floor,
Diamond Prestige,
41A AJC Bose Road,
Kolkata – 700017, India
Email: info@jalan.co.in
Website: https://www.jalan.co.in/
Phone: +91 33 6135 4444
Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST
 
17. Consent
By using the Application and granting the required device permissions, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein, subject to applicable law.
Location permission is requested specifically to enable authorized business functionality that depends on determining the user's current location.
You may manage location permissions through your device settings.